When listening to engineers, it became clear some forms didn’t have enough information — causing wasted time. There was an easy fix.
![user interface testing](https://www.susanneuhaus.com/wp-content/uploads/2021/01/callipers.1080w.jpg)
Interviewing users and stakeholders to see how a computer interface, like a web page, is used, and how to make it better.
When listening to engineers, it became clear some forms didn’t have enough information — causing wasted time. There was an easy fix.